Lists and fields

Lists and fields
In Heyloyalty, you can create all the lists and fields that you want and/or need.

An email address that appears on multiple lists will count as one contact each time it appears. If the same email address is on three different lists, it will count as three contacts according to Heyloyalty’s pricing model.

When you set up an integration, the integration may in some cases create extra fields in your integration list. Do not delete these fields, as this may affect whether the integration works or not.

Create a new list

Click Lists → … → Create new list.

Fill in the information.

Tip: The country you select matters if you want to send SMS messages to the contacts on the list. If Denmark is selected as the country, Heyloyalty will automatically add +45 to the phone numbers on the list when sending an SMS. You will therefore not be able to send an SMS to a Dutch contact, as the phone number will be “wrong” when +45 is added in front of it.

For the Double opt-in field in the list, you need to decide whether the list should use double opt-in. If you choose Enable double opt-in, remember to set up a double opt-in automation so that recipients can confirm their subscription in a double opt-in message.

Tip: See how to create a double opt-in automation.

Creating fields in the list

Fill in standard fields for your contacts and fallback on merge fields.

You can also create custom fields under Adding fields.

When you have finished filling in the information, click Save to save your list.

Tip: Remember to design a sign-up page so you can get contacts on your list, and/or go to import members to import existing contacts into the list.

If you use the Heyloyalty country field, you need to use country codes. For example, the country code for Denmark is DK. You can see a list of country codes here.

You will now be able to see the new list in your list overview, from where you can access the options view members, create segment, view statistics, edit, copy or deactivate the list.

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